Sonesta ES Suites Dallas Richardson - Richardson, Texas

Keisha Williams

Rooms are bigger than Simply Suites, but they also lack a full-size closet. This location is more like an apartment complex. I like it so far, but I do wish there was a closet big enough to put my boxes in. Stoppers on the bathroom closet door don't allow enough space to roll my large suitcase in without turning it sideways. The front desk did confirm that they are particular about stained towels, so I bought my own to avoid the issues since I use tumeric on my face.

Nabil Salama

Good spacious rooms, not enough covers on beds, no hangers in the closet. They let us check in before 2:00pm

Bessie Martin

I stayed here two months ago while my apartment got ready for me and my family to move in rented the room for a week through Priceline paid a hundred dollars deposit and when I checked out I was not refunded my deposit because I was told that they had trouble with Priceline billing I told management they need to take it up with Priceline. My reservations was made. My deposit was made and was set up for incidentals not to cover my state. I had already taken care of that first line this day June 15. I still have never gotten my deposit back with this company and never stay here again. I got excuse excuse for management and front desk, and I will do business again with this hotel

Sheida Carugati

NOT WORTH IT IF YOU HAVE A PET!!

As a Sonesta Travel Pass member, I'm deeply disappointed with the recent changes to the pet policy at this Sonesta ES Suites. I've faithfully stayed here seven or eight times in the past year due to their previously reasonable pet fees. However, they've recently implemented a steep $169.50 pet fee plus $17 per night; in the past it was just one ~$70 per night fee. During my recent two-night stay, I ended up spending close to $450. To make matters worse, they failed to restock breakfast items and had uncomfortable pillows. Despite my loyalty, I found the increased fees unreasonable, especially when compared to much better options for pet-friendly stays in the area. For instance, I discovered an Airbnb offering three nights at $320, inclusive of both pet and cleaning fees. As a loyal Sonesta Travel Pass member, it's disheartening to see such changes that make it difficult to justify staying here with a pet.

Like I said, NOT WORTH IT if you are travelling with a pet.

Sunil Kereppanavar

Had good stay at this hotel. Stayed there for 10 days and it was really good. First floor is under renovation so might have small issue. Rooms are good and hassle free. Reception staff was good and cooperative . Would've to see some changes in breakfast menu which is quite limited.

América Legaspy

Super clean, very spacious, and cozy. Nice good quality furniture and comfortable bed. Huge bathroom. Plenty of shelving to put my stuff. I like the trendy lighting. Over exceeded my expectations.

Denise

Positive: room was clean and comfortable. Good tv. Negative: Towels didn't get into the room Saturday evening. Check-in did not give good instructions about where to park and get to our room. We are both limited in our walking so this was a big deal. We followed her directions and had to climb stairs from parki Negative: ""

Verified Hotel Guest

Positive: I liked the size of the room Negative: The hotel was definitely not cleaned very well carpet was dirty there was sticky all over the couch. The bedding was not good looking white it was yellow/brown stained. The front desk guy was not friendly a robot would of been better. Negative: ""